Grace Thompson

Operations Manager

grace.thompson@example.com
(614) 555-0122
Columbus, OH
linkedin.com/in/gracethompson

Summary

Operations manager with 10 years in distribution and e-commerce fulfilment. Run a 180-person, two-shift operation shipping 22,000 orders a day, and cut cost per order by 19% in two years through layout changes, automation and better scheduling. Lean Six Sigma Green Belt.

Work Experience

Jan 2021 – PresentColumbus, OH

Operations ManagerBuckeye Fulfilment

Lead 180 associates and 8 supervisors across two shifts shipping up to 22,000 orders a day
Cut cost per order by 19% by re-slotting fast movers, adding pick-to-light and rebalancing shifts
Raised order accuracy from 99.1% to 99.8% and on-time dispatch from 93% to 99%
Reduced annual turnover from 64% to 38% with a new onboarding programme and clear progression paths

Mar 2016 – Dec 2020Dayton, OH

Assistant Operations ManagerMidwest Home Goods

Managed inbound receiving for 4 million units a year with a team of 45
Led a Kaizen project that shortened dock-to-stock time from 48 to 20 hours
Implemented a new warehouse management system with no lost shipping days

Education

May 2015Columbus, OH

BS Supply Chain ManagementThe Ohio State University

Skills

Operations management · Lean / Six Sigma · KPI reporting · Labour planning · WMS (Manhattan, SAP EWM) · Budgeting · Process improvement · OSHA compliance · Team leadership

Certifications

Lean Six Sigma Green BeltASQ · 2019

Directive resume template

Graphite left bars and dated gutter for operating leaders.

ATS: excellent One column and standard headings: parses cleanly in every applicant tracking system we know of.

Use Directive — free See the operations manager example

Layout: One column
Header: Left-aligned name with a contact row
Fonts: Inter
Accent: Graphite (changeable)
Page sizes: A4 and US Letter
Downloads: PDF with real text, Word (.docx), plain text
Best for: Executive, ATS-friendly

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Questions about Directive

Is the Directive template ATS-friendly?

One column and standard headings: parses cleanly in every applicant tracking system we know of.

Can I change the colours and fonts of Directive?

Yes. Directive uses Inter and a graphite accent by default; you can pick any of 28 accent colours, 31 font pairings, three spacing levels and either page size.

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