Leadership

General Manager resume example

General managers own results across sales, operations and people. Show the P&L you ran, growth and margin, team size and the turnarounds or launches you led.

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General Manager resume summary example

General manager with 14 years in hospitality, leading hotels of up to 600 rooms and 350 staff. Lifted RevPAR by 24% and guest-satisfaction scores into the brand’s top 10% while improving margin by 6 points.

Notice the pattern: title and years of experience, then the strongest result with a number. See more in resume summary examples.

Experience bullet examples for a general manager

  • Run a 600-room hotel with $78M in annual revenue and 350 team members
  • Increased RevPAR by 24% in two years through revenue-management changes and a group-sales push
  • Lifted guest-satisfaction scores from 79 to 91, placing the hotel in the brand’s top 10%
  • Improved gross operating profit margin by 6 points through labour scheduling and procurement
  • Led rooms, food & beverage and spa operations for a 320-room resort
  • Managed a $14M renovation without closing any part of the resort

Each bullet starts with an action verb and ends with a result. That is what separates an achievement from a job description.

Skills for a general manager resume

P&L managementRevenue managementGuest experienceLabour planningBudgetingTeam leadershipSales strategyVendor negotiation

Keywords that appear in general manager job postings

Applicant tracking systems match your resume against the posting. These terms recur in real general manager listings — use the ones that are true for you, in the posting’s own wording.

general managementP&Loperationsbudgetrevenue growthteam leadershipcustomer satisfactionstrategystaffingKPIssalescost control

Paste a specific job description into the ATS resume checker to see exactly what your resume is missing.

Tips for writing a general manager resume

  1. Lead with the size of your P&L, property or business unit.
  2. Show both growth (revenue, RevPAR) and efficiency (margin, labour cost).
  3. Customer-satisfaction results matter as much as financial ones in service businesses.

Questions

What skills should I put on a general manager resume?

List the specific skills the job posting asks for that you genuinely have. For general manager roles, common ones include P&L management, Revenue management, Guest experience, Labour planning, Budgeting, Team leadership, Sales strategy, Vendor negotiation.

How long should a general manager resume be?

Two pages is normal at this level. Keep the most recent ten to fifteen years in detail and summarise earlier roles.

Can I use this general manager resume example for free?

Yes. Open it in the builder, replace the details with your own, pick any of 137 templates and download it as PDF or Word — free, with no watermark and no account.

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