Aisha Bello

IT Support Specialist

aisha.bello@example.com
(404) 555-0119
Atlanta, GA
linkedin.com/in/aishabello

Summary

IT support specialist with 4 years supporting 600+ users across Windows, macOS and Microsoft 365. I resolve 92% of tickets at first contact, keep a 4.8/5 satisfaction score, and like fixing the root cause so the ticket never comes back.

Work Experience

IT Support SpecialistJun 2022 – PresentGreenfield Medical GroupAtlanta, GA

Resolve 45–60 tickets a day for 650 staff across 9 clinics with a 92% first-contact resolution rate
Rolled out Intune device management to 480 laptops, cutting new-hire setup from 3 hours to 40 minutes
Wrote 70 knowledge-base articles that reduced repeat password and printer tickets by 35%

Help Desk TechnicianAug 2020 – May 2022Peachtree UniversityAtlanta, GA

Supported students and faculty by phone, chat and walk-in with a 4.8/5 satisfaction rating
Imaged and deployed 300 classroom computers before each semester

Education

AAS Computer Information SystemsMay 2020Georgia Piedmont Technical CollegeClarkston, GA

Coastline resume template

A calm two-column page with a tinted sidebar and dotted headings. Set in Manrope.

ATS: good Two columns in reading order with real text. Parses well in modern systems (Workday, Greenhouse, Lever); for very old portals, prefer a one-column template.

Use Coastline for free See the it support specialist example

Layout: Two columns, tinted sidebar on the right
Header: Left-aligned name with a contact row
Fonts: Manrope
Accent: Cyan (changeable)
Page sizes: A4 and US Letter
Downloads: PDF with real text, Word (.docx), plain text
Best for: Two-column, Modern

Make it yours

Fill in each section with guidance, or start from one of 314 real-role examples.
Change accent colour, fonts, spacing and page size in the Design panel.
Move sections, rename them, hide what you don’t need.
“Fit to one page” tightens spacing until it fits.
Switch to any other template at any moment, nothing is lost.

Questions about Coastline

Is the Coastline template ATS-friendly?

Two columns in reading order with real text. Parses well in modern systems (Workday, Greenhouse, Lever); for very old portals, prefer a one-column template.

Can I change the colours and fonts of Coastline?

Yes. Coastline uses Manrope and a cyan accent by default; you can pick any of 28 accent colours, 31 font pairings, three spacing levels and either page size.

Is Coastline free to download?

Yes, free, unlimited PDF and Word downloads with no watermark and no account. There is no paid tier.

Can I add or remove a photo?

Every template works with or without a photo. Leave it off for the US, UK, Canada and Ireland; include one where it is customary.

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